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Exchange and Return Policy

Colorado Villa DeCor (CVD) offers high quality products and we want you to be completely satisfied. If a product fails to meet your expectations, our staff will work to come to a reasonable and expedient solution. Customers are responsible for all costs and arrangements of any and all returned merchandise. Discounted items, Seasonal items, Special order and Custom goods are non returnable under any circumstance. CVD will not accept returns older than 14 days from the date of original purchase.

CVD uses outside shipping companies experienced in furniture delivery for deliveries outside of our immediate geographical area. All merchandise is carefully inspected prior to being packaged for shipment. Shipping claims must be settled with the delivering carrier. CVD will assist you with necessary documentation to support your claim. You, as the co-signee, must inspect shipments upon receipt and document any damages on shipping paperwork, and preferably capture with digital images. Do not sign for and accept receipt in good condition without prior inspecting your merchandise.

Use the shipping carrier most convenient to you, and send the package to the following address, where it will be processed and inspected. All returns must be made at your shipping and transport expense. CVD does not arrange or pay for item returns.

Colorado Villa DéCor, 8429 Park Meadows Center Dr. Suite B-127, Lone Tree, CO 80124

If you have any questions about our return policy, please call us at 303.840.1688 between 10:00a.m. - 9:00p.m. Mon-Sat, 11:00 a.m. – 6:00 p.m. Sunday MST.