Exchange and Return Policy
Colorado Home DeCor (CHD) offers high quality products and we want you to be completely satisfied.
If a product fails to meet your expectations, our staff will work to come to a reasonable and expedient solution.
Customers are responsible for all costs and arrangements of any and all returned merchandise.
Discounted items, Seasonal items, Special order and Custom goods are non returnable under any circumstance.
CHD will not accept returns older than 14 days from the date of original purchase.
CHD uses outside shipping companies experienced in furniture delivery for deliveries outside of our immediate geographical area.
All merchandise is carefully inspected prior to being packaged for shipment. Shipping claims must be settled with the delivering carrier.
CHD will assist you with necessary documentation to support your claim.
You, as the co-signee, must inspect shipments upon receipt and document any damages on shipping paperwork, and preferably capture with digital images.
Do not sign for and accept receipt in good condition without prior inspecting your merchandise.
Use the shipping carrier most convenient to you, and send the package to the following address, where it will be processed and inspected.
All returns must be made at your shipping and transport expense. CHD does not arrange or pay for item returns.
Colorado Home DéCor, 18921 Plaza Drive, Ste 100, Parker, CO 80134
If you have any questions about our return policy, please call us at 303.840.1688 between 10:00a.m. - 6:00p.m. Mon-Sat, 11:00 a.m. – 4:00 p.m. Sunday MST.
